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Our support team

Frequently asked questions

Use the form on this page, or order a free demo package.
If you have forgotten your password, follow these steps to reset it:
  1. Go to the sign-in page and click "Forgot password?".
  2. Enter the email address linked to your account and click "Send".
  3. You will receive an email with a link to reset your password.
  4. Click the link and follow the instructions to create a new password.
If you don't receive the email, check your spam folder or contact our support for help.
No, we currently offer only a web application. You can access all our services through your browser on both desktop and mobile. We continuously improve our website for an optimal mobile experience.
We value your feedback and suggestions! To leave feedback, follow these steps:
  1. Sign in to your account.
  2. Navigate to "Contact us" on our website.
  3. Fill in the form with your feedback or suggestions.
  4. Click "Send" to submit your feedback to our team.
You can also email us directly at info@delatool.com.
If you wish to delete your account, follow these steps:
  1. Sign in to your account.
  2. Go to "Account settings" or "Profile".
  3. Look for the "Delete account" option.
  4. Follow the on-screen instructions to confirm the deletion.
Please note that once your account is deleted, you cannot recover it or access your previous data. If you encounter problems, contact our support for assistance.
Yes, you can change your email address and username by following these steps:
  1. Sign in to your account.
  2. Go to "Account settings" or "Profile".
  3. Edit your details under the "Personal information" section.
  4. Save the changes by clicking "Update" or "Save".
If you experience problems or can't find the option to change these details, please contact our support for help.
To stay up to date with our latest news, offers and updates you can:
  • Subscribe to our newsletter: Visit our website and sign up for our newsletter by entering your email address.
  • Follow us on social media: We're on platforms such as LinkedIn, Facebook and YouTube. Follow us to get the latest news directly in your feed.
  • Visit our news page: Our news section contains articles, tips and updates about our services and industry topics.
  • Enable push notifications: If your browser supports it, you can enable push notifications to receive direct updates.
By using these methods you can be sure not to miss any important updates from us.